Standard Terms & Conditions

Quotes are valid for 30 days unless specified otherwise. Any detailed specification within the proposal is confidential information between IML Design and the customer.

Commencement of Work
Customer agrees to provide signed approval of the submission, and payment of the initial payment before any work is commenced.

Customer agrees to pay the invoiced amounts within 14 days of receipt of an invoice. Customer agrees for any monthly recurring fees to be paid within 7 days direct to the IML Design bank account.

Fees for Service
It is agreed that the fee for service shall be the cost provided within the advised submission, unless work undertaken exceeds the work outlined. If work undertaken exceeds the items specified within this submission, Customer agrees to pay appropriate fees for the excess work.

Excess Work
This is defined as any work involving additions to the list of items specified or changes to any piece of finished work after sign off by an authorised representative of Customer. Current hourly rate charges are available by contacting IML Design.

Client Content
It is the client’s responsibility to provide all descriptive copy, text, images and other content. Client content can be provided as printed material, photographs or compatible computer files (we prefer computer files).

The client retains copyright of all content provided to IML Design.
IML Design reserves the right to make demonstration copies of the web site and to reproduce components of the web site for its own promotional purposes.
IML Design retains ownership of discrete design elements, scripting, and software and reserves the right to use them on other projects.
IML Design grants a non-exclusive, non-transferable, perpetual and royalty free license to the client for all software and scripting that forms part of the web site.
Performance of Work – IML Design is an independent contractor in regard to all work performed. IML Design reserves the right to sub-contract highly specialised tasks to appropriately qualified specialist programmers or service providers at its sole discretion.

Hosting Warranties and Liabilities
All hosting agreements are between the client and Melbourne IT directly. For Melbourne IT's Terms & Condition - please visit their website.
As per Melbourne IT Terms & Conditions the client should note that Melbourne IT do not warrant that do not warrant that the Services will be uninterrupted, timely, secure or error free, or that they will be free from hackers, virus, denial of service attack or other persons having unauthorised access to our services or those of our suppliers.

Software Licensing Agreements
Where required, Software Licensing Agreements between IML Design and it's clients are managed by our nominated legal associates.  Where an alternate agreement / terms & conditions are required this should be specified in writing prior to IML Design quoting.

The words IML Design and the letters IML are a registered trademark (Class 42) of IML Design Pty Ltd ACN 108 249 592